What is a handover protocol?
A handover protocol, in the context of vehicle leasing or purchasing, is a document that records the condition of the vehicle at the time of its transfer from the seller or leasing company to the buyer or lessee.
This document meticulously documents any existing damages, the mileage, and all included accessories or keys. The handover protocol serves as a crucial piece of documentation, ensuring that both parties agree on the vehicle's condition at the start of the lease or upon purchase.
It protects the interests of both parties - the leasing company receives a clear benchmark against which the car can be compared at the end of the lease, and the customer ensures they are not held accountable for any pre-existing damage they did not cause.
When leasing with gowago.ch, customers will receive the handover electronically via SMS or via e-mail. It is then within the customer's responsibility to detect and document any damage on the car. It is advised to be very precise when assessing scratches, dents, or other irregularities, before signing the handover protocol.