---
title: How to sign your Gowago contract
description: How to sign your contract online
---

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# How to sign your Gowago contract

## How to sign your contract online

### **Before you start**

- Make sure you have the following documents ready: 
    - **Swiss citizens**: ID card or passport
    - **Non-Swiss citizens**: Passport and residency permit
    - **Your leasing contract: A**vailable after registration
- Service Hours: Available from 7 AM to 10 PM, Monday through Saturday. Outside these hours, it’s unavailable due to required background processing.

### Step 1: Open the link

You’ll receive an email with a link. Click it to go to the signature website, where you'll need to enter your **contract number** and personal details (name, birth date, etc.).

### Step 2: Upload your contract

After filling in your details, upload your contract as a **PDF file**. You can review it and re-upload if needed.

### Step 3: Choose how to identify yourself

You have two options for identity verification:

- #### Option 1: Smartphone App
  
    - Begin by scanning the QR code or downloading the app from the App Store/Google Play.
    - Enter your **Ident ID** (shown after imputing all your information on the signature website) to start.
    - You will then be connected to a live advisor who will first ask to take a picture of your face.
    - Next they will ask you to show your **ID** or **passport** (plus **residency permit** for non-Swiss citizens) on your phone’s camera.
    - Then you will need to verify your phone number (you’ll get a code via SMS).
    - Lastly, verbally confirm that you want to sign the documents.
- #### Option 2: Computer with webcam
  
    - Make sure you have your **ID card** or **passport** (plus **residency permit** for non-Swiss citizens) ready.
    - Introduce your phone number and accept the general terms and conditions to proceed.
    - Allow the website to use your camera and microphone.
    - You’ll be connected to a live advisor, who will who will first ask to take a picture of your face.
    - Next they will ask you to show your **ID** or **passport** (and residency permit if needed) to the camera.
    - If your webcam quality is low, they might ask you to switch to the smartphone app.
    - Lastly, verbally confirm that you want to sign the documents.

**That’s it!** Once done, your contract will be signed and submitted.

For more details about supported ID documents, check [this link](https://go.online-ident.ch/swisscomsrsch/documents).

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