What does the customer success team do at gowago.ch?
After taking delivery of the car, the customer will be cared for by the customer success team. Any issues that may come up during the lease, such as address changes of the customer or issues with the car, will be handled by the professional, friendly, and dedicated advisors of our customer success team.
Furthermore, any matters pertaining to All-in-one are handled by our customer success team, including:
- Insurance claims
- Tyre changes
- Service appointments
- Submission of tax bills
Customers can easily access these services and get in touch with the customer success team by signing in to their user account via the homepage.